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Subsections

Contact Information

Where can I get help?

This document is a good start. You may also choose to contact the Computer & Media Services staff. All technical support questions should be directed to ca@simons-rock.edu or the C.A. beeper. Questions about the Simon's Rock servers may also be directed to action@simons-rock.edu (not to Computer & Media Services staff individually). Question about media equipment should be directed to media@simons-rock.edu. Before using the Simon's Rock network, you should read the Acceptable Use Policy. Current notices from Computer & Media Services can be found at http://cms.simons-rock.edu/announcements.html and, on occasion, in the department newsletter, Notes from Underground.

How do I get help during the day?

Our offices, located in the basement of the College Center, are usually open as long as the College Center is. Computer assistants are available during particular hours. You may stop by or call us.

How do I get help at night?

The beeper hours for the fall 2002 semester are every night from 8PM until midnight. During these hours you can reach the beeper by dialing 1-800-512-5152. When dialing from on-campus, the phone number is prefixed by a 9. After you hear some beeps, enter in your phone number or extension. Then hang up and wait by the phone for someone to call you back.

Who works in Computer & Media Services?

David Reed, Director and Chief Forgetter
Sara Smollett, Network and Systems Administrator
Angela Labrador, Database Diva
Charlie Derr, Programmer
Nancy Bronstein, Computer Support Professional
John Zarvis, Windows Guru and Musician

We can all be reached by sending email to action.

Who are the Computer Assistants?

A great group of students. Email sent to ca will reach them all.

How do I work for you?

Send email to action or stop by and talk to us.

How can I obtain this document?

This Document by Topic
This Document by Subtopic
This Document in One File
This Document in LaTeX
This Document in PDF

This document was created by Sara Smollett. Please email me at sara with questions, suggestions, errors, compliments, or if you are interested to contribute documentation.

What are some other Computer & Media Services links?

CMS Homepage
Acceptable Use Policy
Bandwidth Policy
Spam Policy
Account Management
Webmail
Trouble Ticket System
Bandwidth Usage
For Incoming Students
Mac Startup Keys
Useful Software


next up previous
Next: Accounts and Passwords Up: Simon's Rock College Computer Previous: Simon's Rock College Computer
Computer & Media Services